Refund Policy

Due to the nature of alcoholic beverages and applicable regulations, we are generally unable to accept returns once an order has been dispatched. If your order arrives damaged or incorrect, please contact us within 7 days of delivery at orders@demispirits.com with photographic evidence, and we will make it right.

We reserve the right to determine the appropriate remedy, including replacement or refund, on a case-by-case basis.

Refund Policy
- Can I change my order?
Unfortunately, orders cannot be edited after they are placed. If you need to cancel your
order, please email orders@demispirits.com before the order ships.
- Can I return my order?
Orders that contain alcohol cannot be returned or exchanged. If you received the wrong
item in your order, please email support@accelpay.io and we will make it right.
- Can I cancel my order?
Orders may be requested to be canceled until they are shipped. A request to cancel
does not guarantee cancellation. Please send requests to support@accelpay.io.
- Can I get a refund?
We can process refunds on a case by case basis. Please send us a photo of the
damaged or incorrect shipment to support@accelpay.io.
- What happens if my order arrives damaged?
If your order arrives damaged, our team will work to make it right! Send us an email
orders@demispirits.com with a photo of the damaged order and we will coordinate a
reshipment within 3 business days.

◆ If a refund is requested, the recipient would be charged an Undeliverable
Package Fee, a flat fee of $25, which will be deducted from their refund.
◆ Original shipping cost is non-refundable.
◆ If a Reshipment is requested, a flat fee of $40 will be charged to cover both the
reshipment and the undeliverable package fee.
◆ Other fees may apply due to order contents.